Vijay Basrur

Verification Call

So I get nagged by a sales rep to sign me up for a new credit card disguised as a loyalty card. I give in thinking of the poor guy’s daily targets.

A few days later I get a “verification call”. Here goes the conversation
Agent (A): Good Evening Mr. Vijay
Me (M): Good Evening
A: I am calling from **** Bank. This is further to your application for a credit card
M: Yes I know. Go ahead
A: This is a verification call. Can I go ahead?
M: Yes
A: Is your name Vijay Basrur?
M: Yes
A: Is your DOB **/**/1972?
M: Yes
A: Is your residential address *********?
M: Yes
A: Is your residence phone number *******?
M: Yes
A: Is your office address ******?
M: Yes
A: Is your office phone number *****?
M: Yes
A: Have you been working here for the past ** months?
M: Yes
A: Do you want the billing address to be residence or office?
M: Residence
A: Thank You Sir. Have a good day
M: Are you sure this was a verification call? Because all I said was Yes and nothing else.
A: Umm Yes Sir
M: Shouldn’t you have asked me the information and cross checked it with your records?
A: But that is the process Sir.
M: Thanks
A: Welcome Sir

I rest my case for this supremely stupid process.